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Payment Policy

 

We offer 2 payment options:

  1. Pay via PhonePe PG payment gateway. We accept all Indian Cards, including UPI and Credit cards.
  2. 'Pay on Delivery' (POD) includes Cash on Delivery (COD) as well as additional digital payment facilities at your doorstep. You can pay for 'Pay on Delivery' orders by cash at by Debit card / Credit card / Net banking via mbob or bnbpay applications only for Bhutan.

Pay on Delivery is available as a payment method for all items that are Fulfilled by Druksell and some seller fulfilled items only for Bhutan.

How to pay using mBOB

  1. Ask your delivery agent for a card swipe machine/mBOB
  2. Swipe/insert your card 
  3. Enter your card ATM PIN number to complete the payment
  4. Post successful payment, you will get a confirmation message.

How to pay using mBOB

  1. Ask your delivery agent for Pay link SMS on your smartphone which has internet connectivity
  2. Click on the link in SMS and initiate payment
  3. Select your payment method and complete payment using your credentials
  4. Post successful payment, you will get a confirmation message.

 Note:

  • 'Pay on Delivery' is not yet available for Districts. This is due to limitations of courier services we use.
  • 'Pay on Delivery' will not be available for all orders.

Established in 1987

What started as a single storefront has grown into one of the largest independent retailers in the country. Over the decades we've expanded our range, deepened our supplier relationships, and built a catalogue that covers everything from everyday essentials to specialty gear across dozens of departments.

Today we operate stores across North America, ship to customers worldwide, and carry over 50,000 products across dozens of departments. Behind that is a buying team that evaluates every brand before it enters the catalogue, and a logistics operation built to get orders out fast and right the first time.

Explore the Catalogue

Our team spans buying, logistics, customer service, and retail operations across every location we run. Over the years we've grown a lot, but we've stayed deliberate about who we hire and how we work. People who know the products, stand behind them, and treat customers like they matter. That part hasn't changed since day one.

See Open Roles
Free Shipping

On all orders over $50

Need Help?

Contact our support team today

Quality Guaranteed

We stand behind every product we carry

Find a Store

50+ locations across North America

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