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COVID19 Update- We are operating in full swing but do expect delays in our deliveries. Stay home & stay safe!
COVID19 Update- We are operating in full swing but do expect delays in our deliveries. Stay home & stay safe!

SELLING ON DRUKSELL

HOW DOES IT WORK?

  • Once you join as a seller, you must wait for approval which takes around 2-3 days. Incase we need proper verification, we might call or inspect.
  • You are only allowed to list 10 products for free. Additional fees will apply after the 10th product listing.
  • Every product after the 10th listing, additional fee of Nu.150 per product listing will apply, valid for 6 months.
  • A 10% commission will be deducted per order, eg. Whether you sell 1 product or 10 products every order, only 10% commission will be deducted from the total cost of the product excluding shipping and delivery charges.

LISTING YOUR PRODUCT

  • Ensure that product photos are ready to be uploaded. We recommend 5 photos is possible. 
  • Describe your product as detailed as possible
  • Vendor name: write the name of your store
  • If you are selling branded products, please mention the brand. 
  • We want to promote genuine products therefore, for brands- we might verify the products.
  • Please mention the shipping time you require from Thimphu on the product description itself. eg. shipping in 1 day, 2 days etc.
  • Druksell is based in Thimphu, therefore all shipping information is referred from Thimphu.
  • Write about its benefits, and technical specifications
  • Mention weight of the product in gms.

PAYOUTS

  • We will release payments on a regular basis i.e weekly basis to your bank account.
  • We will hold payment with us for a period of 7 working days to comply with our return policy. If item is returned, 100% will be refunded to the customers in compliance with our return policy however, customer will bear the return shipping charges.
  • Payouts will be made every week on Mondays or Tuesdays.(subject to change on holidays or unforseen circumstances) 
  • You must provide accurate and update all your bank account details in your payment method.
  • We will release payments on a regular basis i.e weekly basis to your bank account.

ORDERS

  • Once order is received, you will be notified via email. Please check your email on a regular basis.
  • Once order is received, we will give you a maximum of 2 days to prepare your product for shipment.
  • Upon completion, our delivery man will come and collect the product for shipments.
  • We advise you to strictly adhere to the preparation and shipping policy.

SHIPPING

  • Shipping will be handled by us. You don't have to worry about shipping
  • For large items, we will inform you if shipping is required.
  • We will be partnering with third party logistic companies soon for faster deliveries.
  • Deliveries other than Thimphu dzongkhag, will be charged per shipping which will be borne by customers.

YOUR SHOP

  • Your shop will be reviewed by customers on a regular basis.
  • According to your sales data, we will offer you front page of our store for promotions.
  • Please let us know if you are offering any promotions or discounts.
  • If you want to offer promotions or discounts, we can create coupons for you.

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